Is Your Technology Stealing Your Profit?
You shouldn't lose billable hours waiting for your printer to connect or your email to sync. Your business is about your customers, not IT chaos.
Protect Your Business. Sleep Soundly.
Affordable cybersecurity basics that block 99% of common threats.
The Cost of "Doing It Yourself"
The Real Hidden Costs of Bad IT
It's not just a slow computer—it's the client call you missed, the deadline you blew, and the weekend you spent troubleshooting a broken email server.
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Wasting 5-10 Hours a Week
- You or your staff are stuck on tech issues instead of serving customers. This is unpaid labor that **actively hurts your revenue.**
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One Click Away From Disaster
- Unsecured passwords, missing backups, and a single phishing email can **shut down your entire operation.** The anxiety is constant.
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No IT Strategy or Roadmap
- You just react to breakages. You have no plan for growth, backups, or compliance. This lack of certainty is **draining your energy and confidence.**
Meet the Experience Behind the Solutions
Why Trust FixMySMB IT? We Know Leadership.
15+ Years of Executive-Level Tech Leadership
The team at FixMySMB IT brings the strategic perspective of a Chief Information Officer (CIO) to your business. We don't just fix what's broken; we implement solutions designed for executive-level outcomes: modernization, reduced risk, and alignment with your business goals.
- Modernizing Infrastructure
- Navigating Growth, Crisis, and Pivots
- Building Resilient Operations
Our Expertise is Your Assurance
Our support staff's background is anchored in rigorous, enterprise-level disciplines. We are focused on helping small businesses:
The FixMySMB IT Solution
Affordable, Expert, On-Demand Tech Peace of Mind
Stop patching problems and start working with technology that supports your success. Here’s how we turn chaos into confidence:
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Remote IT Support
On-demand troubleshooting, setup, and tune-ups. **The Fix:** Immediate access to an expert who solves the problem the first time, without the commute.
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Email & Cloud Setup
Google Workspace / Microsoft 365, syncing, and migrations. **The Fix:** Professional setup ensuring your team is always connected and email doesn't go down on Friday.
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Cybersecurity Basics for SMBs
Password management, MFA setup, and phishing training. **The Fix:** Building an affordable, essential defense shield against 99% of common attacks.
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Device Tune-Up & Optimization
For slow computers, printers, and networks. **The Fix:** Eliminating bottlenecks so your hardware runs at peak performance and doesn't interrupt your workflow.
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Backup & Recovery Setup
Simple, affordable peace of mind. **The Fix:** Automated, tested processes that guarantee you can recover your files after a mistake, theft, or crash.
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Website/E-commerce Tech Support
Helping them fix site issues, integrations, or plugin chaos. **The Fix:** Expert help stabilizing your online revenue engine so it keeps running smoothly.
Transparent Investment
Why We Don't Post Fixed Rates: Your Business is Unique.
Your infrastructure isn't like anyone else's. Providing a generic estimate is impossible and unfair. We tailor our services to solve *your* most urgent problems, ensuring you only pay for what you truly need.
Most single-issue fixes start as low as $149.
Get a precise quote tailored to your business needs—no hidden fees, no unnecessary services.
Find the Perfect Fit
Six Ways to Work With Us: Flexible Service Models
We offer a range of professional options, from low-commitment quick fixes to complete strategic oversight.
1. Pay-As-You-Go (Good for New Clients)
Structure: Flat hourly or per-incident rate.
**Your Benefit:** The absolute lowest-risk entry point. Get a quick fix for a single problem without any monthly commitment. Perfect for testing our expertise.
2. Monthly Retainer / Support Plan
Structure: Flat monthly rate covering a set number of hours or devices.
**Your Benefit:** Budget predictability and peace of mind. Ensures priority support is available every month for ongoing maintenance and questions.
3. Set-and-Forget Managed Packages
Structure: Ongoing monitoring, patching, backups, and alerts.
**Your Benefit:** Converts reactive problem-solving into proactive protection. We monitor your core systems 24/7 so you never have to worry about the basics.
4. Project-Based / Flat-Fee Work
Structure: One-time pricing for common, clearly defined problems.
**Your Benefit:** Simplicity and confidence in the outcome. Know the exact cost upfront for jobs like cloud migration or a major malware cleanup.
5. Fractional CIO/CISO Plans
Structure: Monthly retainer for strategic oversight, not day-to-day help.
**Your Benefit:** Get executive-level IT and security strategy (roadmaps, budgeting, compliance) without hiring a full-time, six-figure employee.
6. Prepaid Credit Blocks
Structure: Clients prepay for hours at a discount.
**Your Benefit:** Maximize your savings and keep cash flow smooth. Get discounted support without having to process invoices for every little fix.
What Other Business Owners Are Saying
Proof That Professional IT Pays For Itself
“The immediate help with our email migration saved us three days of downtime. It was fast, professional, and done right the first time. Highly recommend.”
“We were losing sleep over security. FixMySMB IT set up our multi-factor authentication and trained our staff. We finally feel secure without breaking the bank.”
“My laptop was cripplingly slow. After the Device Tune-Up, it’s faster than when I bought it. The time I save every morning alone is worth the call.”
Your First Step to IT Confidence is Simple.
Your 30-minute discovery call is **free and zero-pressure.** We’ll discuss your biggest IT pain points and define a clear, affordable path forward.
Ready for a complete IT strategy?
Ask us about our Monthly Maintenance Plans, Tech Health Audits, and Small Business Security Checkups during your call.